Terms of sale
Seller. All sales made through xisora.com are carried out and invoiced by Dmitrii Novikov (Xisora), NIF Z0426074G, Avenida Jardines del Duque nº 26, local 7-A, 38670 Adeje, Santa Cruz de Tenerife, Spain.
Products and services. Software licences, subscriptions and services related to digital displays and digital advertising, as described on each product page or in a personalised offer.
Ordering. An order is confirmed when payment is completed. You will receive an order confirmation and the invoice by email.
Prices and taxes. Prices are shown in euros. Indirect taxes (IGIC, VAT or reverse charge) apply according to current law, the place of supply and the type of customer, and are shown before payment.
Payment. Payment is made by card or other methods offered through Stripe. The owner has no access to your full card details.
Right of withdrawal (consumers only). If you are a consumer, you have 14 calendar days from purchase to withdraw without giving a reason, by writing to support@xisora.com. This right does not apply to digital content whose supply has started with your express consent and your acknowledgement that you thereby lose the right of withdrawal (Art. 103(m) Spanish Royal Legislative Decree 1/2007). Refunds are made using the same payment method within 14 days.
Business customers. Sales to businesses and professionals carry no right of withdrawal unless agreed otherwise in writing. The specific terms of each offer or contract prevail over these general terms.
Warranty and support. Software is supplied as described. Issues can be reported to support@xisora.com.
Governing law and jurisdiction. These terms are governed by Spanish law. Consumers may bring proceedings in the courts of their place of residence. For business customers, the courts of the owner’s registered address have jurisdiction.